Commercial Property & Casualty

Medium/Large Commercial

Toledo 17Sharon E. Black, ARM, CPIW, CISR, Marketing & Commercial Lines Manager: Sharon is responsible for overseeing the Marketing & Commercial Lines departments at Brown & Brown. Her duties include making sure our clients have been provided the communication and service they desire with immediate responses and technical knowledge of their needs. This includes being involved in conference calls, internal meetings in discussing their renewal programs, and being proactive with the rest of the Commercial Lines department to assess and make decisions in their risk management needs. As a relationship builder with the agency’s carrier partners, it is crucial that she continues to develop and maintain this structure for the benefit of our clients. This helps to provide the best risk management contract that is competitive in the marketplace.

Sharon has been with Daniel James/Brown & Brown since 1986 all within the Commercial Lines department. She continuously researches the various resources available in the industry to help provide up-to-date and accurate information for our clients. Through the national marketing network within Brown & Brown, she can help our account executives open doors to prospects with risk management programs that meet their specific needs. This is unique in the insurance industry and provides a differentiator from our competition. Sharon holds an Ohio Property & Casualty resident license as well as Ohio Surplus license, including more than 40 Non Resident licenses throughout the country.

Toledo 1• Amy Wolf-Crawford, Commercial Agribusiness Account Executive:Amy is a Graduate of Bowling Green State University where she earned her Bachelor’s Degree in Business Administration with a specialization in Sales & Services Marketing. She joined Brown & Brown’s team in 2015 and specializes in Commercial Agribusiness Risk Management. Growing up on a third generation farm and working closely with her parents in the business, enabled Amy to develop a comprehensive understanding and passion for the agriculture community.

Amy understands the value of strong relationships, especially in the agriculture space, and strives to consistently enhance relationships and better serve clients with her agriculture expertise. Amy holds her Property & Casualty License and is pursuing her Agribusiness and Farm Insurance Specialist Certification.


Toledo 8• Jennifer Schramm, Commercial Account Manager: Jennifer has been with Brown & Brown since March of 2016. She is responsible for handling the accounts of current commercial clients. Her responsibilities include processing changes, issuing certificates of insurance, assisting with claims and preparing the accounts for renewal.  She is detail oriented and strives to provide excellent customer service.

Jennifer is a graduate of several local colleges. She has a degree in Emergency Management & Planning, a degree in Marketing and an MBA in Management. Before starting with Brown and Brown, Jennifer worked for many years in the public sector before moving to the insurance industry in 2012. Jennifer holds an Ohio Property & Casualty License.  


Small Business Unit

Toledo 6

Audrey Schnabel, Small Business Account Executive: Audrey has been in the insurance industry since 1980 and with Brown & Brown since 2001. Her responsibilities include contacting new prospects, quoting and proposing new business and renewal business quotes, and addressing any situation that her clients need assistance with.

Audrey makes it a point to know each one of her clients individually and to treat them the way she would like to be treated. It is very important to her that when they call or email, she respond as quickly as possible. Audrey strives to develop a relationship with each client individually, with their business, and sometimes even with their family. Audrey holds her State of Ohio Property & Casualty Insurance license.