Management Team:


BenBenjamin A. Goff
Executive Vice President / Regional Benefits Leader
[email protected]
Toledo 17Sharon E. Black, ARM, CPIW, CISR
Marketing & Commercial Lines Manager
[email protected]
Toledo 18

Angela Krueger
Benefits Department Manager
[email protected]

 EdEd Dulgar
Accounting & Operations Leader
[email protected]

Please see the team directory under each department for the team of specialists dedicated to those services.  Additionally, the following individuals make up part of our pack:


Ed• Edwin (Ed) Dulgar, Accounting Department, Accounting Leader:  Ed has been in the insurance industry and with Brown & Brown since 2001.  His responsibilities include providing support for Brown & Brown team members who deal with clients on a day-to-day basis.  This support consists of ensuring that team members have the equipment and tools they need to perform their job at a high level of customer service and efficiency. This includes their phones, computer hardware and software, and other office machines. 

Throughout his career with Brown & Brown, Ed has acquired his P&C license and through continuing education obtained a CIC (Certified Insurance Counselor) designation.  This continuing education gives him the knowledge to communicate with fellow employees with a better understanding of their job functions.


Toledo 20 • Jaron Welty, External Marketing & Brand Coordinator: Jaron was first hired in as an intern with the Property and Casualty department helping Sharon and the account executives. However, within a year he showed his passion for marketing and branding, and easily transitioned into his new role. He is now in charge of ensuring that all our marketing efforts are aligned, targeted and speak a collective message. Along with this, he heads our social media accounts, all event coordination, and maintains our CRM data as our Salesforce administrator. Since this a new role for Brown & Brown of Ohio, Jaron will be taking on a variety of other projects.

Jaron graduated from Bowling Green State University with a a degree in Business Administration specializing in Marketing and minoring in Music Recording Technology. He has a strong musical background and was a member of the Falcon Marching Band Drumline. He was also the co-host The Sit Down on WBGU, a show on the college radio station. Now, Jaron plans to continue his education by pursuing multiple certificate programs to further his career.


Toledo 12•Shannon Buress, Executive Assistant: Shannon joined the Brown & Brown Team in May of 2017 as the office receptionist. After seeing her initiative and passion, she was promoted to Executive Assistant to Ben Goff, our Executive Vice President (EVP). She is now responsible for helping keep the EVP focused on priority projects, coordinating internal and external meetings, greeting clients, internal office development, as well as a variety of other projects as they occur.

Before coming to Brown and Brown, Shannon worked for the same company for ten years as an Invoicing Specialist, then Cash Application Specialist. Here she managed all the billing of each client. She not only knew the nuances of each client’s contract but would effectively and timely send the appropriate invoice when appropriate. Additionally, she managed an average of 250 EFT payments per day as the payments came in.

When not at work, you can find Shannon and her husband of 26 years, spoiling their baby grandson. If not, she is probably shouting at the TV during a football game with her family.